FAQS
ARE ALL YOUR ITEMS AUTHENTIC? -YES ALL OUR ITEMS ARE 100% AUTHENTIC
WHY DO YOU NOT TAKE PICTURES OF PRODUCT TAGS IF ALL ITEMS ARE 100% AUTHENTIC? - WE PRIDE OUR BUSINESS ON A CLEAN IMAGE, LABEL IMAGES TEND TO TAKE AWAY THIS LOOK. ADDITIONAL PRODUCT IMAGES CAN BE REQUESTEDAFTERTHE PURCHASE OF ANY ITEM.
ARE YOUR PRICES NEGOTIABLE? - YES WERE NEGOTIABLE ON MOST OF OUR ITEMS, SEND US A DM REGARDING THE ITEM YOUR INTERESTED IN AND WELL LET YOU KNOW OUR BEST PRICE.
HOW ARE YOUR PRICES REDUCED DAILY? - SIMPLE, EVERY X AMOUNT OF DAYS A ITEM HAS NOT SOLD THE PRICE WILL BE REDUCED UNTIL THE ITEM IS ON ITS FINAL REDUCTION.
HOW CAN YOU REDUCE YOUR PRICES EVERY X DAYS? - WE WANTED TO CHANGE HOW YOU SHOP NEW PRE-OWNED DESIGNER ITEMS, RATHER THAN TRADITIONAL SALES PRICES ARE REDUCED EACH X DAYS. BUY IMMEDIATELY AND AVOID DISAPPOINTMENT OR GAMBLE WITH THE BENEFIT OF A REDUCED PRICE IF NOT SOLD.
HOW WILL I KNOW IF THE ITEM IM INTERESTED IN HAS BEEN REDUCED AFTER X DAYS? - SIMPLE, THE PRICE WILL BE REDUCED ON eBay WHERE YOU WILL BE NOTIFIED ON eBay MESSENGER OR SENT A OFFER IF YOUR WATCHING THE ITEM.
WHY ARE SOME ITEMS CHEAP AND OTHERS EXPENSIVE? - THERE ARE MULTIPLE FACTORS THIS IS BASED ON. AS WE SELL A MIXTURE OF NEW / PRE-OWNED ITEMS PRICES ARE SET ACCORDINGLY.
CAN I REQUEST MORE IMAGES OF THE ITEM(S)? - ALL IMAGES OF OUR ITEMS CAN BE SEEN IN OUR PRODUCT IMAGES, ADDITIONAL IMAGES CAN ONLY BE PROVIDEDAFTERTHE ITEM HAS BEEN PURCHASED.
CAN I MEET UP TO COLLECT MY ORDER? - UNFORTUNATELY WE DO NOT OFFER COLLECTIONS AT THIS TIME, ALL ITEMS ARE SHIPPED SAME DAY.
WHAT PAYMENT METHODS DO YOU ACCEPT? - WE CURRENTLY ACCEPT ALL eBay PAYMENT METHODS.
HOW DO I KNOW I CAN TRUST BALRS ANONYMOUS? - WE HAVE BEEN ESTABLISHED SINCE 2012 AND HAVE HAD HUNDREDS OF CUSTOMERS, STRONG FOLLOWING AS WELL AS REPUTATION SINCE THEN.
DO YOU SHIP INTERNATIONALLY? - YES WE SHIP WORLDWIDE.
DO I HAVE TO PAY CUSTOMS CHARGES AS A INTERNATIONAL BUYER? - ALL POTENTIAL CUSTOMS / IMPORT CHARGES ARE PAID BY YOU. WE ASKPLEASE CHECKWITH YOUR COUNTRIES CURRENT LAWS WETHER YOUR ORDER IS SUBJECT TO ANY CHARGES.
WHO ARE YOUR SUPPLIERS? - WE WORK WITH VARIOUS SUPPLIERS AS WELL AS INDIVIDUALS, THIS INFORMATION WE KEEP CONFIDENTIAL HENCE THE NAME BALRS ANONYMOUS.
DO YOU ACCEPT RETURNS? - YES, WE ACCEPT RETURNS ON ALL UK ITEMS IN THE SAME CONDITION WITH 7 DAYS OF PURCHASE. EITHER A FULL REFUND OR EXCHANGE / CREDIT NOTE UP-TO THE SAME VALUE OF PURCHASE. (ALL INTERNATIONAL ORDERS ARE FINAL).
WHAT IF I BREAK THE BALRS ANONYMOUS RETURNS TAG? - UNFORTUNATELY WE CANNOT ACCEPT ANY RETURNS WERE THE TAG HAS BEEN REMOVED OR TAMPERED WITH.
HOW CAN I CREATE A RETURN? - SIMPLE, WHEN WE RECEIVE THE ITEM BACK WE ISSUE EITHER A FULL REFUND OR CREDIT NOTE BACK TO YOURSELF. (REFUNDS CAN TAKE UP-TO 72 HOURS TO SHOW IN YOUR ACCOUNT / CREDIT NOTES SENT DIRECTLY TO EMAIL).
WHO PAYS FOR RETURN SHIPPING? - IF YOU WISH TO RETURN A ITEM ALL RETURN SHIPPING CHARGES ARE PAID BY YOU.
