Thank you for shopping with Ted Brown Music whereYour Music is Our Passion!
Please visit theTed Brown Music eBay Storeor message us at any time.
STORE INFORMATION:
Ted Brown Music’s eCommerce team is availableMonday-Friday 10:00am – 5:00pm PST.
We are closed on most federal holidays.
All orders placed outside of store hours will be processed and shipped the next business day.
Ted Brown Music is an authorized dealer of musical instruments and accessories.
All products are guaranteed authentic and brand new unless otherwise noted in the listing.
RETURNS:
The buyer is responsible for return shipping of unwanted items. Returns on eligible items may be offered within 30 days of the date the customers order was received.Items must include all original packaging and be in the same condition as when the item was received.Items missing packaging or parts may be subject to a restocking fee. Ted Brown Music reserves the right to refuse any return if it appears the item has been damaged or used.
We do not accept returns on CDs, DVDs, software, in-ear monitors, reeds, mouthpieces, harmonicas, vintageor consignment items. Some old stock products may be listed as “non-returnable”.Please read the listing carefully before placing a bid.
WARRANTY:
All NEW items carry the original warranty issued by the manufacturer. All DEMO and USED items carry a 30-day warranty through Ted Brown Music, unless otherwise noted. Vintage items carry no warranty.
If your item requires a warranty return AFTER the 30-day return window, please contact the manufacturer directly for further assistance.
SHIPPING:
Most items will be shipped via the lowest priced method/carrier unless otherwise noted. If you would like to upgrade to a faster shipping method, please contact Ted Brown Music for additional price and details.
Once items leave our warehouse, the carrier accepts responsibility for the items safety and delivery.Ted Brown Music is not liable for any damage that occurs during shipping. Customers are asked to please handle all shipping claims through the appropriate channels with the carrier responsible for delivery.
SPECIAL ORDERS:
Ted Brown Music is an authorized dealer of musical instruments and accessories. Please see our website to check out a wider selection of our inventory. We can also place special orders for most current items, be it a specialty item or simply a greater quantity for a listing you see. Contact us at any time so we can help you find anything you’re looking for!
FEEDBACK:
Feedback will be left once your item has been shipped. Please leave us feedback so that we can better serve you in the future. We want to hear what you have to say! If more than a week has passed since you have left feedback and you have not received feedback in return, please feel free to contact Ted Brown Music regarding the oversight and we will remedy the situation as swiftly as possible.
Buy with confidence! Ted Brown Music has been serving the needs of musicians for over 80 years!
Established in 1931, Ted Brown Music Companyis a family owned, full-line musical instrument store. We specialize in band and orchestra instruments, guitars, bass, drums, percussion, keyboards,pro audio, recording, live sound, and lighting equipment.
If you are in Washington State, visit one of our six stores in Tacoma, Seattle, Puyallup, Silverdale, Richland, or Yakima.
Your Music is Our Passion!
