a.If you still need the sign, usually the new replacement parts (e.g. neon tubes) will be shipped for free. We will also send you the instructions of replacing the broken glass tube, most of the buyers will solve this easily.
b.If you have changed your mind, do not like the sign received or bought the sign by mistake or no longer want the sign, we will accept return of the sign and issue refund to you with return shipping charge deductedonce we receive the returned item.
Service & Contact
We acceptwholesale and custom orders, just email us if you want to make a unique custom neon sign.
If you received the items are satisfied, please leave a positive feedback.
If you receive broken or unsatisfied item, please dont leave us negative feedback.Just please email us first if any need, before open a case andnegative, we will help you solve this easily, thank you.
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Description of item
Mounting measure:24"x20"(Neon tube size is lightly smaller than the mounting back size, depends on the shape of the neon sign.)
All products are double-checked before shipment, will use safe material to protect the sign during shipping.
If broken in shipment, please contact us FIRST, DO NOT open a return request.
a.If you still need the sign, usually the new replacement parts (e.g. neon tubes) will be shipped for free. We will also send you the instructions of replacing the broken glass tube, most of the buyers will solve this easily.
b.If you have changed your mind, do not like the sign received or bought the sign by mistake or no longer want the sign, we will accept return of the sign and issue refund to you with return shipping charge deductedonce we receive the returned item.
Service & Contact
We acceptwholesale and custom orders, just email us if you want to make a unique custom neon sign.
If you received the items are satisfied, please leave a positive feedback.
If you receive broken or unsatisfied item, please dont leave us negative feedback.Just please email us first if any need, before open a case andnegative, we will help you solve this easily, thank you.
This is our website. Would you prefer to shop on our website?This is our website. You previously shopped on our website. Would you like to go to our website now?
All products are double-checked before shipment, will use safe material to protect the sign during shipping.
If broken in shipment, please contact us FIRST, DO NOT open a return request.
a.If you still need the sign, usually the new replacement parts (e.g. neon tubes) will be shipped for free. We will also send you the instructions of replacing the broken glass tube, most of the buyers will solve this easily.
b.If you have changed your mind, do not like the sign received or bought the sign by mistake or no longer want the sign, we will accept return of the sign and issue refund to you with return shipping charge deductedonce we receive the returned item.
Service & Contact
We acceptwholesale and custom orders, just email us if you want to make a unique custom neon sign.
If you received the items are satisfied, please leave a positive feedback.
If you receive broken or unsatisfied item, please dont leave us negative feedback.Just please email us first if any need, before open a case andnegative, we will help you solve this easily, thank you.
You can now return your online order in a few easy steps.
Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered.
Exclusions apply, view our full Returns and Exchanges information here.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund. Click here for full details.